Player Support

Let us assist you

It is our pleasure to help you. Our Player Support Team is standing by to assist you 24/7 with any questions you may have.

Chat 
Player Support Team Start Chat
Phone 
Call Toll-free 1-800-986-9248
Email 
General Inquiries [email protected]
Marketing or Affiliate Program [email protected]
Complaints [email protected]
Suggestions or Feedback [email protected]
Caesars Properties 
For questions about one of our Caesars Properties, please click here.

W2G Tax Acknowledgement

Congratulations on your win!

You have triggered a taxable win event and we need to provide you with a tax form for your records.

Please carefully review your personal information below, including your Home Address, before acknowledging the information is 100% correct and accurate.

If you need to update or edit any details please contact Player Support at 1-800-986-9248 (phone) or [email protected] (email) BEFORE acknowledging your win so that the correct information will be displayed in your tax form.

Within 24 to 48 hours, you will receive a secure email from [email protected] with your tax form. Please sign and date and secure email the tax form back to [email protected]. Your full winnings will be released upon final regulatory approvals.




1042 Tax Acknowledgement

Congratulations on your win!

You have triggered a taxable win event and we need to provide you with a tax form for your records.

Please carefully review your personal information below, including your Home Address, before acknowledging the information is 100% correct and accurate.

If you need to update or edit any details please contact Player Support at 1-800-986-9248 (phone) or [email protected] (email) BEFORE acknowledging your win so that the correct information will be displayed in your tax form.

Within 24 to 48 hours, you will receive a secure email from [email protected] with your tax form. Please sign and date and secure email the tax form back to [email protected]. Your full winnings will be released upon final regulatory approvals.




New Jersey