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Support

Caesars Casino & Sportsbook is dedicated to continuing to provide our members with the best online experience. Unfortunately, due to the COVID-19 virus, we have had to modify our Player Support Contact Methods. Please be patient as we are experiencing high contact volumes due to an increase in players.

FAQs

Have a question? Search our FAQs for answers to questions regarding deposits, withdrawals, Total Rewards® and more. Click here to get started.

Chat

To access our chat feature, click on the "Support’" widget located in the lower right hand corner of your screen. Type in a question and the "Live chat’" option will then appear.

**Please note, chat is currently available from 8am to 12am EST daily**

*Please note that chat is only available on desktop.

Phone

Call Toll-free: 1-800-986-9248

**Please note, phone support is currently available from 12pm to 8pm EST daily**

Email
General Inquiries:
[email protected]
Marketing or Affiliate Program:
[email protected]
Complaints:
[email protected]
Suggestions or Feedback:
[email protected]
Caesars Properties
For questions about one of our Caesars Properties, please click here.
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Please note that you must be located within the State of New Jersey to wager for real money.

If you or someone you know has a gambling problem and wants help,
call 1-800 GAMBLER.